CASE STUDY: Shaping the Future of an Oil Company Through Comprehensive Personnel Assessment
Background:
In the spring of 2022, a leading domestic oil company in the Kyrgyz Republic — specializing in the supply and distribution of Russian petroleum products — approached HR Lab with a request to conduct a comprehensive personnel assessment.
Initial Context:
The oil industry in 2022 faced a number of significant challenges:
- geopolitical instability due to the Russian military invasion,
- changing global demand for petroleum products,
- the worldwide shift toward low-carbon energy and renewables,
- the growing adoption of electric vehicles,
- and the continued digitalization and automation of the industry.
In response to these shifts, the company chose a strategy of gradual organizational transformation. As part of this transition, it sought to evaluate its internal resources — particularly its human capital. The leadership decided to assess all administrative and managerial staff to identify high-potential, loyal, and change-ready employees.
What We Did:
Our consultants conducted a comprehensive personnel assessment, measuring key competencies such as:
- cognitive potential,
- emotional and social intelligence,
- teamwork skills,
- psychological resilience,
- ethical standards, and more.
To gather this data, we applied a combination of specialized psychological assessments commonly used in HR practice, along with semi-structured interviews. Over 100 employees participated, including top executives, mid-level managers, frontline supervisors, and administrative staff.
Outcomes and Results:
The company’s leadership achieved multiple objectives as a result of the assessment:
- Gained a deep understanding of the management team’s potential — including strengths, development areas, and personality profiles — to inform strategic decision-making.
- Acquired data-driven justification for key HR decisions (promotions, dismissals, internal mobility, hiring, and talent development).
- Developed a fair basis for allocating bonuses and social benefit packages.
- Established a foundation for a non-financial motivation system, tailored to individual employee profiles.
- Identified clear learning and development needs, enabling the design of personalized training programs.
- Received insights necessary to shape and reinforce the desired corporate culture.
- Detected individuals with a potential risk of unethical behavior or actions that could cause material damage to the organization.
Client Feedback:
The company’s management provided highly positive feedback and subsequently recommended HR Lab’s services to one of its partner organizations.
Why Clients Choose HR Lab for Personnel Assessments:
- High professional standards: We provide expert-level assessments that many companies cannot implement in-house.
- Objectivity: As independent consultants, we offer unbiased evaluations.
- Conflict-free: We help minimize internal tensions that can arise during internal assessments.
- Confidentiality: We ensure full privacy of both the process and the results.
— Zhyldyz Shekekova, Managing Partner, HR Lab